Underpromise and Overdeliver?

That's an interesting approach for sure. I think it's definitely better than the alternative of over-promising and then having disappointed clients who will either be angry or give bad word of mouth about your business to others.

I think being honest about what you can deliver is smart. That way if it exceeds their expectations you're going to have happy clients who think you're incredible!

That should really be the norm, but it's business and in sales there's a saying, "At the end of the day, what matters most is profit". This means a salesperson can sometimes become unethical by promising things that can't be delivered. The downside to this is that his reputation will be affected.

Under-promise is a tricky word. Ultimately, if a purchaser fails to read what a service offers, or choose to have crazy expectations for a freelancer's work, there's really nothing you can do. I promise what my service says it will deliver. If you are expecting more than that, it's really not my problem. If you come in with expectations that no one can deliver - just because ''it's what you want," then I can't help you there either.

It is necessary for many of us to find ways that we can promise those that we work for the few things that is possible for us to achieve such as giving them a realistic tike that we are going to achieve this targeted goal. So, surpassing that time pass to finish earlier makes it an interesting one for all.

Yes, it's actually very effective. But it may also give you a negative impact on getting more customers. I actually think that it's true to online online shop that I know. They promise cutomers that it would be delivered in 5 days, when in fact they always deliver in three days. They have a great strategy in making customers feel that they are important.

Definitely better than over-promising. But there is also the risk of having abusive employers. They may get used to your performance even though they are paying for less. Some would surely asked for more had they get used to your performance. They may even think that you are slacking off have you decide to slow down a bit later on. After all we may run out of fuel sooner or later. I feel that if that happens, it has the risk of ruining your reputation before it getting well established.

I think it's always better to under-promise but over deliver. Because that way we can make the proper connections with the people. I have learned that some of the time under-delivering means losing the customers. People need to be understanding of the fact that we make mistakes and for that reason, we should be moderate in our claims. That's what most of the people do these days while doing freelancing.

I agree. Over delivering can make your customers happy and satisfied. They have set into their mind that you will only be able to provide an average level or work. But they didn't know that you could do better and they will be glad and surprised that they have received more than what they thought.

I agree it is better to under promise and under deliver.Unfortunately this does not quite work out like this.Most people over promise and under deliver. Buyers tend to go with those who over promise, and leave your offer. They than complain that they are many scammers out there. I also tend to promise something that is realistic and over deliver above and beyond what I have promised the client. I tend to give the clients more than they even knew that they wanted.

Ofcourse, one should never promise something that can't be done, especially to freelancers who earn just under the minimum.

That's a good advice. We have to remember that reputation is based on what we have done and not on what we are going to do. All great stories have humble beginnings. Always remember, nobody starts at the finish line. Don't rush, success has no shortcuts.

I don't think it's an awful advice considering that honesty should always be the first to consider whenever you apply for a job or a task as a freelancer. I mean it's good to be seen as a Jack of all trades or someone who is vert talented and knowledgeable, however it's not good to disappoint clients and underpromise them because it will definitely lead them to stop asking for your services. For me, I do agree with you that it's better to surprise them with your excellent skills instead or what you call overdeliver so that they will trust you more and might prefer your services instead in the future.

Freelancers should not promise something beyond their ability to perform. It not only creates bad reputation to himself, but also gives a bad impression to the overall industry. However, in the race to get more customers, most of the freelancers will tend to forget the ethics and the good practices, their actions have tarnished the reputation of the whole industry and the rest of the freelancers have to bear the cost.

I like what you shared. It's so much better to keep things on the low profile. Just let your work speak for itself. You don't have to promise a bunch of stuff to the clients. You can tell them that you'll get the work done. It's as easy as that. If they're satisfied with your service, then they're likely to contact you again.

Yes, I agree with this. We must be honest in whatever capacities we have. We should not promise anything that's beyond our capacity to do things. If you promise, you must fulfill what's in your services as this will affect your performance as being a freelancer.

You can never please everybody. Also I would like to comment that when dealing with business both of the parties should be committed. Like for instance, the clients must check from time to time the work of the employee and and always give them feedback about what kind of outcome they would want to get. The same also to the employee when he/she have difficulty about the job he/she should ask the clients regarding his/her preferences. Communication is very in dealing with business so when the other party does not communicate well it only live a bad impression especially to the client.

Some individual are fully willing to deliver, and have every cause to achieve this, however some different force willfully interfers, then you definitely have a messed up scenario, no fault of their own. But I do not like people who make promises they never sincerely meant to keep. I do not like the ones with a purpose to not increase the bar, so that anything over minimum looks like they may be over performing.

Overpromising is like giving too many expectations to your customers. And underpromising but overdeliver is a good strategy to gain your customer's trust. As a customer, I don't want to hear more promises from someone. I just need something to be done. As they say, people respect people that do what they are saying.

I think the very reason why most of the freelancers overpromise is because there are a lot of competitions happening for them to be chosen. Yes it is kind of to good to be true but the thing is, after you have chosen, you can show your real capability. The downside though is when you are all just a boastful shrimp who really doesn't have any good service that you can do.

The simple truth is that I never try to sell someone a service that I know I can’t provide. You’re just asking to get an awful review and less business in the future. It’s like telling someone you want to sell them a Ferrari but you show up in a Ford Pinto.

It’s definitely better to under promise and over deliver, but under promising also might not get you as much business. The best thing to do is to simply promise what you know you can definitely deliver, and work to surpass your own expectations.

Never say something you can't provide at the moment. As for me, when my clients give their requirements, I always say 'give me a while to do research, and I'll do my best.' That's it, and luckily they still keep on coming back and assign me jobs.

It would be better to over deliver. As a freelancer, we should always see to it that we satisfy the expectation of our clients. In that way, our reputation will be improved as a freelancer and jobs will keep coming to us.

Well that is one of the smartest marketing strategy for any freelancer. If you are able to effectively implement this strategy with your clients then it will certainly increase your rating as a freelancer. However, it can be very difficult for a newcomer to understand it and implement it initially. I think with experience one can be able to promise less initially and deliver more at the time of completing an assignment.

Yes, it'd best to promise within your competence and to outdo yourself when you deliver. No one likes to be taken advantage of. And that's exactly what you do when you oversell yourself and fall short come delivery time. It makes no sense really that someone will do this. Because more important than your current job, are the many jobs the current job can bring you. Honesty is the best way to go for the freelancer. Let your services sell you.

Any freelancer should precisely list out what he/she can do and what is out of scope. This will help the client to get to know what can be done and what cannot. It will also help the freelancer in getting the right client and he/she can then stick to what they have mentioned apriori in their profiles. Ratings are another good way to ascertain the quality of the freelancer. The more the rating, the better the freelancer. But, the rating system should be fair and unfair practices of giving false rating in exchange for money should be strictly banned.

Personally, I think it is better to work to a contract, only say what you can do, for what price, and in what timeframe. Make it clear your extra time will cost the client extra money if fhe core contract is fulfilled.

The problem starts when you try to over impress your clients, in as much as it's very important satisfy your clients with your services, it's also very crucial to promise on what you are absolutely sure that you can deliver because once you have disappointed a client, he or she will find it very difficult to trust you.

Underpromised and overdeliver: It better to market your product as what it is that you think you can meet the expectation of your customer than promising them more than your product it was. Offer your product exactly in a nice way to your customer to gain their trust and do over deliver is really much better than promising them to the point yhat you can't meet.

I always promise to myself that I will never under any circumstances underpromise someone. I lay out my terms before we start work, and the client lays out theirs. We devise a plan that will work for both of us. That way we are both on the same page. I will always strive to over-deliver, but if I can not, then it is not something that I should be ashamed of, as I am always working very hard.

To be frank with the issue, there is no standard yet in the freelancing industry. It is just like an open market with not much rules that anyone can do whatever they want to do. We have to admit that scammers are just around the corner. Aside from them the so called non-performers would promise heaven to the client even if they certainly know that they couldn't deliver. It's just like earning quick money. It's really sad to think that freelancers don't have a good reputation in general because of those cases.