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Do you trust product reviews when the reviewer gets the product for free?



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Do you trust product reviews when the reviewer gets the product for free?

I have to admit I can't help but think there is some sort of favoritism going on when a reviewer gets a free product. Because 99% of the time they just say that don't like it. Instead of telling you all of the flaws, because they want more free products. So I don't trust reviews from reviewers I trust the reviews of the people using the product. Do you trust product reviews when the reviewer gets the product for free?

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mar06
Yes but sometimes I don't believe. We all know that if when we speak about free, who else people will not grab that opportunity rights ? Its free! But sometimes I don't interested to other kind of that things like that despite of their free opportunity there are still fraud about it so I hate it when I encountered things like that but still there are also free genuine product.



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Kakashi2020
What you said is true, some people are just doing pisitive reviews to get free stuff and earn through affiliate marketing.

In order to get free stuff, you first have to send your pitch which includes telling the company that your going to make a positive review and since you've signed up for their affiliate program, your going to help sell their product.



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EfficientNinja
I encounter products and services like these too. Sometimes they are just wasting other people's time and they are not what they claim to be. Some of them are also too good to be true so I am hesitant to even try availing these free products or services.



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Judas2018
This can work both ways. A reviewer can give a free product a great review. As a favor to the supplier - of the product, tool or digital content. Or - the reviewer can realize that he or she or they - are going to advertise this product for purchase on their site post-review. Thus - being straight with their audience will pay off in the long run as opposed to lying or fudging their opinions. I think it pays to be honest in situations like this because if you back a product your visitors purchase and then end up hating - you will certainly hear about it. It'll also cost you honesty and trust points with your audience as well. Never a good thing.



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JoeMilford
Judas,
Great points here--I could even get friends of mine, or people who want me to do a similar favor for them or their products, to give me good reviews. it's just really hard to discern if any of these reviews are actually viable or from scrutinizing or authentic customers. Reviews can be bought and sold, and they can be exchanged for like actions, so I always remain skeptical about such things. Giving out samples or test runs of products or services for free is one way to show your audience that your services are review worthy. They, the customer, can then decide for themselves.



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Judas2018
I've been approached to deliver positive reviews for people who have books for sale on Amazon. I immediately told them no. I explained to them that if they provided me with a digital copy of the book - I'd read it and give an honest review. But they were specifically pressuring me to just roll by their product page on Amazon and give a positive review. Whether I liked the the book or not. Unbelievable.



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Soulwatcher
While I do agree that it can hurt your reputation, I think that a good majority of the people will say anything for free products. Because if they don't give a good review then the companies top sending them free products.

P.S. I know this first hand from following the video game hype train when I was younger. Reviewers would give a game 5 stars and the game was complete garbage. And the reviewer had hundreds of complaints about people not liking the game.



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Happyflowerlady
Amazon will say if the person that is reviewing the product is a qualified purchaser or not; so you can tell whether they actually have used the product. We buy a lot of items on Amazon, and we do our best to write a review for each product, and it will reflect what we truly think it of that product or item, and not just be a good review because we got the item at a discount.
When a person writes a lot of reviews on Amazon, you can become a preferred buyer, and then you will be offered products to try at a discount.
We only buy the discounted products when it is something that we want and expect to use, and the review is as honest as we can make it, whether I bought the item at a discount/free or paid full price for it.



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mildredtabitha
I also do not trust reviews from users who got the product for free. This is because their excitement for getting something for free will make them give too many positive reviews which are false in most cases.

It is better to trust reviews from people who are buying the actual product because they never lie. It is their money and so they will give the true experience with the product.



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gelotologist
I totally agree, people who are an actual buyer or user of the product is truly the real deal in this reviewing platform and not the people that only reviews the product just to have a free one, like they don't actually help in terms of giving some ratings to a product rather than just confusing all the buyers or consumers. The real ones like the actual people that buy with their own money is the people we need in these thing.



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Baburra
I agree and I wouldn't trust their words either. Even when they are someone who I see as being trustworthy, it just makes it difficult for me to take their words seriously when the product was given for free since there might be some guilt there when discussing the faults of the product. It's also why I don't trust many professional movie critics that get invited to free screenings even if I know that they are given the freedom to be honest by the studios.



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anjanetteclyde1
I do not trust reviewers that get the products for free. It is because they tend to highlight more the better facts and good experiences with it and minimizes the ideas that can affect the product negatively. It is like a favor they do to someone who supply the free products to them. To give a positive feedback is what they ought to the owner and that is obviously bias.



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Barida
Most of them are like that, but that doesn't mean that all are paid and fake. There are some honest reviewer you can still see around this period.



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overcast
I think some of the reviews can be real. But it takes a lot of efforts for the reviews to convert. I have noticed that some reviews from the people have their own ways of conversion. So i think some can be fake but 100% fake is harder because machines detect such manipulation now.



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DarthHazard
Not always actually because there are some paid reviews that are not biased at all and actually mention everything good and bad about the product. The trouble, of course, is that sometimes the products are truly good so even though it is a paid review, it will have good comments so it is hard to figure out if a product is truly good or whether the comment is biased. It's a risk you have to take really.



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Baburra
I have seen some people give some reviews that I feel is honest but I guess you never really will know because once you get the product for free regardless of whether or not there is bias there the process has already been tainted, so I can definitely see your point. I think it is possible to remain unbiased though, but like you have mentioned, it just doesn't make it any easier to believe them when they say something nice.



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DenisP
I'm skeptical about most product reviews in general. Even when it comes to digital media such as films and video games, I take everything anyone says with a grain of salt. With any sort of product, I want someone to give me the pros and cons of technical aspects which cannot be skewed by opinion.

For example, I don't really care if you didn't like the shade of color that an item was. I want to know if it does what the seller promised, or if it falls short in some technical area due to poor manufacturing.

If someone isn't very concise in explaining why something is flawed, and basically just goes with the "Meh, I don't like it" critique, their opinion is as good as garbage to me.



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TimothyAlex
For me trusting the reviews when the person got the item free will depend on the reviewer. It has always been a practice to send free products to get reviews and generate buzz. Twenty or so years ago, this was limited to professional reviewers employed by magazines or other media outlets. Today, the average person can (with some work) create a website and start attracting these kinds of offers. If you see a blogger who reviews everything as awesome, you kinda realize what he or she is doing.



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overcast
I think it depends. Some of the products can be validated for their fake reviews. And some of the products are too expensive to review or cross check the reviews. So you can see that it does not get any easier that way. People have to be really serious about it. I have personally found that some reviews are lot easier in that case. I don't think product reviews with paid reveiws should be encouraged. Because that leaves out lot of good money to the wasted.



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wiseagent
You can't generalize the whole situation, but it's normal to be suspicious of all of them because paid reviews actually exist and they end up fooling many customers. So, it's always good to be extra careful with them before buying something.



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overcast
Amazon Kindle ebooks market is definitely one proof to see fake reviews. You can see that lot of those book authors create army to comment on each others topics. And that can be surely a bad experience. I'd say it's definitely something people need to know. Fake reviews also undermine the situation of the market.



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wiseagent
Honestly, I find this kind of attitude very ridiculous and only brings bad things to what is being promoted. It's lika a vicious circle, something that doesn't show anything positive to make the wheel turn in a serious and promising way.



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overcast
Yes. That's how many people became so called authors. For example if you see "billionaire romance" books. Then you can see that those are purely written with such intention. You can see that's how real writing is devalued over the years. I hope that some day this reduces and people pay attention to real authors.



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wiseagent
Unfortunately, the amount of authors who does a job of excellent quality and doesn't have due recognition so it is exorbitant and at the same time something very sad to see because this makes it clear how things work so wrong.



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overcast
Yes that seems to be the case. Lot of people are suffering with the lack of sales. And another side the fake writers and the bad content is getting sold. Obviously real people are voting negatively on that. But it works out from where I am seeing it. So hope this changes in future.



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augusta
Certainly,it always seems like a bait to get good feedback but not in all cases anyway.ow some product ask reviewers to give their honest views about the product,I think that's the best thing to do that one does not also deceive his or her self, because in a bit to fool the customer,they might also be fooling themselves by not getting the right opinion about their products for improvement.



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overcast
I think some product reviews if get asked by the people. it starts to make less sense these days. Because those would be paid. And we are reading them for the genuine feeling. That kind of makes things a bit harder in that context. I find it harder to trust these type of the product reviews. I don't see much value in them anymore.



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jaymish
It's hard to say. In my experience companies that give free products are more than willing to be given an unbiased review. That's why they give out free products. Unless they expressly tell you to give them a free review I don't see this as wrong. However, I know they are companies that ask you to write a five- star review. Those don't give products, they pay you a fee. I wouldn't use free products as a way to judge product reviews.



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Judas2018
I think most companies give out a product for free so people within their niche or space can test it out and maybe the company can then build a new sales pipeline to their audience. Now some do try and pay for good reviews - might want to avoid those companies. It may seem that someone who was given a product for free and says they liked it is shilling for a company but that's not always necessarily the case.



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manmad
It's only natural to give the reviewers the products for free, however I don't really trust them, because their opinions might be biased and the chance isn't slim. You can usually only trust people who have bought the product, because if they've bought it, they might regret their decision and have something to rant about, while someone who got it for free, wouldn't complain, especially if he was paid, which you wouldn't know.



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Barida
The issue is not about trusting them, but the ability to discern between both of the reviewers which of them is saying the truth. I've seen cases where a bad product might emerge out of a million and the review for that singular product will end up becoming an issue at the end of the day. I only get to trust the ones where I can really know that you are using the product and it is pretty good.



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Baburra
Not really. Even when I trust the reviewer, and even if they are transparent with the fact that they got the item for free, I can't help but feel as though the fact that they received it as a gift will mean they won't be as free as they would have if they had gotten the item by themselves. It's why I value the reviewers that refuse to receive free items a lot more because with them at least I am sure that their reviews are one hundred percent untainted.



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Blank629
Maybe I don't want to trust anybody. I will not look the reviews of the product but I will look the product itself. I should be the one who will judge it. Because sometimes review of other reviewers are just bluff like they want the product to have low sales only. As a reviewer, we must have a fair and square review about the product. It is a way of saying thank you for the good product.



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potentialwriter
Sometimes, I find it so hard to trust a product review when the reviewer gets the product free. This is likened to a situation whereby someone is trying to advertise a web hosting and domain registering platform, but doing this using a free hosted website. Over 90% of visitors who would have checked the product out would not do so because they will believe such a reviewer is only promoting what he knows nothing about.

To make the most out of product reviewing, it's always better to own a brand so that patronage can be encouraged in a great way.



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Tronia
Honestly? No, I don't since the person got the product for free... so obviously, if they're smart, they won't completely criticize the received product. If they praise it or at least give it a semi-decent review, they could get more promotion and new potential things from that company in the future.

The only reviews that I trust is from normal consumers. Just the people that are like me... browsing the internet, trying to see if a certain product is legit and worth buying or not. I want the review to be OBJECTIVE.



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wiseagent
Your point of view makes a lot of sense. sometimes I think it's all just a set card game where the most inattentive end up being left behind. It's sad to think that this exists, but I believe in that possibility.



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wiseagent
I don't believe 100% in them (it's impossible to reach this level of reliability), however... I tend to believe more in reviews when they come from users who buy products for free than in the reviews of users who have paid for some product (I'm already tired of seeing paid reviews).



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manmad
This is just simple logic, it's pretty much close to obvious that a user was paid to review a product, otherwise there is no need to for him to do so, unless he is really satisfies or dissatisfied by the product. If it has caused a great effect on him, then normally a person would do something like a review.



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vinaya
I have written 5 start review for money. What happens when people buy the product after they read my 5 star review, Since the reviewer was paid, he was not sincere and the buyer might be disappointed. I also have reviewed products because I received the samples free. Since I was compensated, I wrote a 5 star review even though I did not like the product. Now, the person who buys the product based on my review will also be disappointed.



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Tronia
This was exactly my point! You can not trust reviewers that get a product for free. They will surely write a review that won't show an objective outlook but rather more subjective - they will want to be on good terms with the company or business that gave them the free product in the first place. So always be careful.



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vinaya
Just by reading reviews, you cannot say whether the review is sponsored review, or was written by a genuine customer. I once bought a product on ebay, it had total three reviews and all of the reviews had 5 star. When I bought the product, it was a crappy product. It was obvious that the reviews were written by paying the reviews.



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tenthztar
I don't trust reviewers who get the item for free, since they get really bias with their reviews. I'd go with someone who buys the actual product to review.



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wiseagent
I think the problem isn't exactly whether the review is being written because you bought a product or not, but rather with the sites / people who earn real money to make the reviews (that bothers me a lot).



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Rmarsh1984
I would trust a paid review if it was done well, listing pros and cons, and describing the ease of use of the product etc. if they just do a total cop out review and say they like or dislike the product, obviously I'm going to go elsewhere for an opinion if it is something I reallu wan to find out about.

As for actual user reviews on sites like Amazon (or what I assume are real reviews), I tend to look for a combination of both the highest number of stars given as well as the highest number of reviews given. Just because three people give a product a 5/5 star review, the item could still be junk to me, but to them it is better than what they had so it's amazing. Stats are better when you have a larger sample size all telling you roughly the same thing.



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saygorem
I trust the credibility of the product and the reviewer altogether. Because of the reviewer, the product gets a free advertisement. This gives them exchange deals. They benefit from each other.



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ColdFlameChris
I've seen many bloggers who review a certain product that's been delivered to them for free and I can say that they're telling the truth about the product that they're reviewing. Sometimes, they tell good things about the product but most of the time are not which is good so we get the honest feedback about the product that we're about to purchase. As long as those reviewers are not affiliated or a third-party to that said product, then we can say that what they're telling is true, otherwise, don't believe it.



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jpyy
It's difficult to say one way or the other. Note, the user could be biased, but maybe not. I suppose one way to solve the problem would be to look at the ethical background of the interviewer and his blog. Are there any websites to examine blogs and bloggers in that way?



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DarthHazard
It depends on what the platform is, how many other reviews there are and the seller. If the product is on Amazon and has loads of other reviews by normal users then I will tend to trust the product review (unless of course it contradicts what the normal users have said about the product). I think that it is important to be careful when the reviewer has been given the product for free because you just don't know how biased they are being or if they are even telling the truth.



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Dlankulit
Yeah I trust those reviews. But my judgement is not based on just one review alone. I normally read other reviews and also gauge how they describe their feedback . There are some who describes the product being too good and some being too bad. Others are neutral, but you can tell by their comments if the product is worth trying.



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Rumu
To be completely honest, I think its almost impossible for a benefitting reviewer to draw a negetive conclusion or review on a product. It's like a music producer calling his artist wack. To get a fair review on a product, one has to go through critics who have no ties or personal benefits from the said product.



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vhinz
It's really hard to tell if the product is really good unless you purchased it. I have purchased digital products many times because if great reviews I've read just to end up disappointed and unsatisfied. Even their are great reviews on a particular product, the decision to purchase still on our risk and full responsibility.



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Barida
Purchasing or asking those that have purchased a product can be a sure way to review certain products. It's not evident that some of those reviews are just on flattery grounds and nothing more.



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vhinz
Yup because some of the reviewers really get the products for free and they might earn once you purchased through their affiliate links. I have purchased applications before because I was enticed with the reviews but when I installed it I was really disappointed. Some products can be bought for a small cost but you won't get the full features, you will be asked to upgrade to be able to use all of the features.



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potentialwriter
It's not ideal trusting a product review when the reviewer himself gets the product for free. I have seen product reviewers who market hosting packages and domain name registration at cheaper prices whereas these reviewers are still using free hosting and subdomains to run their own sites. To potential customers, it looks like such reviewers are not financially capable of buying those packages, but are only trying to make some sales commissions



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Adesuwa08
Since we have no way of absolutely knowing weather the review is coming from someone who's been paid to do so, I think the best we can is to go by the review as normal. Read all through, purchase the product if interested and find out if its worth the buy or not.

But on a certain note that the reviewer has been paid to review the product, I don't think such review can be trustworthy. So long as money is concern, a persons judgement can be compromised.



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Barida
The issue is one cannot be sure whether a review is a paid one or not which is the reason I think we should all have to look for user reviews from independent sites about a product before going for such product.



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Pixie06
It is actually very difficult to trust those product reviews. Sometimes companies just pay people to write fake reviews for them. I prefer to ask my friends or relatives for their recommendations. I consider it suspicious when I find too many 5 star reviews for a particular product.



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NERLJ
I am also very skeptical of reviews prompted by free products. I briefly worked through a site connecting self-published authors to readers for the purpose of providing reviews. I was very excited and I really wanted to write the reviews but the experience soured quickly. I will certainly not claim every author wanted mindless positive reviews but many did and they would file complaints if reviews were not filled with praise and glowing recommendations. I stopped writing reviews very quickly and I viewed it as completely unethical. I am an avid reader myself so it really bothered me to write essentially fabricated reviews giving glowing recommendations to books I didn't want to read myself. I don't know if the same concepts are applied to other products but I can easily see how the same situation could result, regardless of the product reviewed.



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AmieBotella
Product reviews for me are like the TV commercials before. They will give review or information about the product that a consumer would expect or want to hear. It will just highlight all the good qualities of the product. But once you try them for yourself, you'll find the flaws of the product and realized that the commercial hasn't been completely honest or it lacked depth in the review. So as a result, I'd say product reviews shouldn't be completely trusted especially if the one reviewing it has been given a free product. I mean it's like you owe them the good review now that you've received a product right? So rely your judgments on a product from the reviews for about 75% of it only and decide for yourself when you read the specifications or real customer feedbacks.



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Neutron04
That is the problem. Most of the reviews get to be bias because of the free product that they get. The only way to know how legitimate the reviews are is to check them out yourself. I had one experience with a brand that I was so convinced to buy it until a friend of mind told me its flaws and disadvantages. Luckily I wasn't able to purchase it coz if I did I would have been so frustrated. Anyways besides checking them out personally you also have to do your home work especially if it cost much. Extra mile of research doesn't really give you any harm than buying something and get frustrated after.



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Destiny00
I trust their opinions. I often read negative reviews that seem to come from people who seem to receive free products. I figure, if I don't like the product then I don’t want it (free or otherwise), so they really have nothing to gain from writing a biased review.



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beybarnel
No, I don't trust such kinds of reviews. The view I've just stated is personal and I respect the views of others aw well. I didn't mean to say anyone who is being paid, whether with cash or items, is going to give a misleading review, but the chances really scales up. For example, if a site has announced that it would be giving away an item that you know is shitty for a thorough review of it, won't you be praising the product through a thousand word article ?

So, it's best to hear from people who have been using the products and expert reviewers whom you trust, but 100? unbiased is still very rare and that's something that must be accepted.

The best way to know about a product is to read the feedbacks from random customers at different sites and Facebook pages.



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treecko142
I only trust the product and its reviews if more than 10 people have reviewed it with more or less consistent ratings. if the rating is given for free, I would compare to other available existing reviews before deciding to believe it or not. I also look at the type of product they are reviewing and search online in other stores for any similar reviews.



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anahbello1206
I prefer the reviews that were made by people who actually use the product rather than those who get them for free. It is because I know that around 70% of their review might be true and 30% will be lies. At least it would be better that composing a review which is 100% lies. That way, buyers will be able to really look into it more and review it before they give it a go, to prevent buying something with they can not use.



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Zekelee
I think it depends on the reviewer. There are some who tend to say all the positive and avoid negatives about the product simply because the product is free and I know some who are even paid to do reviews. Maybe that is why? There is this tv show in our country where restaurants or gadgets are reviewed and ranked. I know these are all given away for free simply because it is a form of advertisement at a very cheap cost and the shiw tend to be really critique and vocal about his reviews which is really good I guess.



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esteban123
Honestly I don't trust much on some product reviews because some of them are just a lie because they are being paid or given anything in exchange for something that is why sometimes they will tell a lie just for them to give what they want to achieve. But I am not saying all of them are doing that way, I do appreciates that there are some reviewers of a product that are really honest and doing a great job for their work but I think they are only few who are doing that way.



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Larryl332
Well when you really think about the incentives involved then you would have to think twice about anything that is said. Either way though it is just more the reason to go out and get more than one opinion from more than one site or source. That way you at least can filter out some of that stuff.



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JiLLian87
No, I don't. Actually, most of the product reviews did the review in exchange for something. It could be for free or because they are paid or will get something in return. Most of the times, the only reason anyone has to "review" on something is if they have a complaint they want others to hear. Happy people often don't take to the internet to write paragraphs about their experience—even if they should balance the scales a bit. Though I am not saying that reviews aren't useful or worth reading because there are also reviews out there that can help you. Still, what’s fake and what’s real isn’t always clear. Just be Careful and open your eyes and mind. Cheers!



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jaybee19
I'm actually addicted to watching product reviews on YouTube and every time the reviewer says "Thank you blah blah to this sponsor" I'm like "What? So this is scripted?" and then I stop watching the video because I hate fake reviews. I won't say I'm a psychologist but I can see if someone is lying by just looking at their expressions and eyes. Unfortunately, all of those sponsored reviews I've seen didn't pass the standards of my genuineness counting sensors. I don't want to generalize sponsored reviews because I haven't seen all sponsored review videos but I'm basing my observations with the videos I've seen and they never fail to disappoint me.



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aecel
I think not every review are real because nowadays they can pay reviewers to post good something on their products. But I can still see an honest review, especially in online shopping. When I'm interested in one product I won't rely on one review I'll make sure to find another one if there are any flaws that they're going to say. If the reviews are too flowery I'm not gonna believe but if the authors cited flaws then that's a genuine review.



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EfficientNinja
I think I will. I can see if the feedbacks are genuine or not anyway. I wouldn't trust them if some or most of the reviews look like a bot written them or are mostly spam. I would also try to get the product if they still offer it for free. Do you trust product reviews when the reviewer gets the product for free?



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mark8625
I do not trust them.I am sure they will give good reviews to specific product because its free. Its all about free and they will praise all good reviews about it.



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jpk0007
I think that is a somewhat tough question to answer for me because whenever I buy online I have a habit to read all the reviews about the product I am going to buy and make my decision about buying the product based on the reviews I read. However most of the times the reviews I read have helped me in a positive way to determine whether to buy the product or not. I guess we don't believe all the reviews that are written about the products. With some experience, we can easily make out the genuine reviews and the ones which are fake or paid.



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Einalem
Product reviews are very important for validity as it is a way to know if a certain product is worth to buy. These days, it's pretty hard to distinguished which product reviews are telling the truth and which are don't. Just like in the youtube industry, where influencers are often sent with products for free to review. Though some youtubers keeps sugarcoated reviews, some are still honest and straight-forward at any cost.



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Bravosi
Hey there!
Well product reviews are all very important, it's part of customer service I guess. Obviously after checking the product itself I immediately go to product reviews. But the only problem is, that almost any product, no matter how good or bad it will be - will have both good and bad reviews. That's really annoying. So eventually I end up comparing ratios of good and bad reviews. As for your question, I suppose if the product is free there's no harm in trying it yourself, no matter the reviews.



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