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Transparency in business has numerous advantages. Chief among them is the probability of getting more sales. There is a higher likelihood of your prospective buying what you sell because they know how your business operates.
As to how transparent you business should be however, opinion is divided. There are some who insist that you should play some cards close to your chest.
Your thoughts? Do you think one should withhold some information about their business from both staff and customers?
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Transparency in business is important when it comes to gaining the trust of your customers. You are building a great reputation that can increase loyal customers.
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coolavender
I wouldn't trust a company just because they are claiming to be a fully transparent company. There are ways to obscure and sugarcoat business flaws. They can choose to highlight the things that work well for the company and give little, harmless secrets away in the name of transparency. Transparency in business doesn't just help build consumer trust in the company but also trust and confidence within the organization. In many ways, it can lead to better operating efficiency when employees know their roles and are aware of the company's status, policies, and principles. However, transparency is also something which is more common in corporations and formal organizations where there are many stakes involved and where disclosure is often a necessity. Even then, a business can only be transparent up to a certain point. It can't be expected to divulge information that will compromise its competitiveness and longevity. I wouldn't trust a company just because they are claiming to be a fully transparent company. There are ways to obscure and sugarcoat business flaws. They can choose to highlight the things that work well for the company and give little, harmless secrets away in the name of transparency.
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