Many businesses focus more on customer acquisition which isn't bad. While of course the need to retain customers depends on what you are selling, assuming that those who buy the products or services you sell could buy th...
Looking through a number of articles about kdp I noticed that Amazon does not sell nor accept products which their customers will find disappointing. By the way I did buy an ebook once and wasn't impressed when I learned...
Everyone wants their customers to come back, buy more of the stuff they are selling. Getting repeat business isn't that easy though because there obviously are other people selling the same products and services as you. ...
