Will you ever buy Samsung Products again?

Lynne Level 1

November 7, 2016, 2:14 pm

25

Write the reason you're deleting this FAQ

Will you ever buy Samsung Products again?

I am just wondering how everyone feels about Samsung and whether you will buy the brand ever again?

So we've got the exploding Samsung Note 7's, then apparently there were some Samsung S7's that also caught fire?

That makes me a little edgy about Samsung, I mean really exploding phones? Not good.

Then my personal experience with Samsung phones has been awful. My first Samsung phone gave me problems from about week 2 after buying it brand new.

I would be told that nobody could get hold of me but my phone is on and everything looks fine but nobody could get through and if I tried making a call there was just nothing...

I took my phone in to be checked and Murphy's Law they couldn't find anything wrong because each time it behaved. I just gave it away and started using my old Nokia again for a few years.

Now I bought a new Samsung smartphone a few months ago and it is giving me trouble already. I am not able to charge it without a struggle. Not even 6 months old!

So my vote is taking everything into consideration - Never again Samsung!

What do you say, will you buy Samsung again or not and what are your reasons?

Comments

Please login or sign up to leave a comment

Join

CryptoGuru

CryptoGuru

I am surprised that Samsung is still in business honestly. I don't see how exploding phones doesn't plummet your company. I have never owned a Samsung product but my wife has always loved it them. She had everything from the S4 to now the S7 and she loves them but this exploding situation has us on edge. I always tell her to watch her phone when its on the charger and to make sure its not getting to hot. I don't blame you for being on edge (No point intended) about them at all. Nothing has been done really besides a recall which im sure didn't work as well as they anticipated. Who wants to send in their phone and have a chance of not seeing it for up to 3 months? Im sure people are taking their chances with the product instead of being safe. I will always be an Apple man i just love the Iphone. The IOS is smooth and user friendly.

8 years ago

Are you sure you want to delete this post?

MasterA

MasterA

I'm quite put off by the Samsung Galaxy Note 7 so I will refrain from purchasing any Samsung products any time soon but if they don't have any more issues in the next few releases, then I will probably go back to it. My recommendation is that don't put any Samsung phone straight after it is released because they can have similar issues and wait for 2-3 months as it will be known if there are any similar issues. This is the security measure I recommend but personally, I will probably just go with iPhones until later.

8 years ago

Are you sure you want to delete this post?

ermini2

ermini2

i have been a huge Samsung fan for a long time, about 8 years now! i have never had any serious problems with any of my Samsung brand phones! i have never had one explode, i mean the most i have ever had was issues with the screen cracking, or the charging port getting messed up. i have the galaxy s7 now and have had it since it first came out and the only issue i have ever had was with it the other day actually. i tried to charge my phone in the car using a usb cord and usb adapter and it worked and charged my phone a little bit but then i got back into my car and tried to charge it again and it wouldn't work at all. once i got home i tried all the chargers i could find and nothing was working and couldn't understand why. i didn't get my phone wet and i didn't drop it, so it was really weird. the only thing i could think of to do was to put it in some rice to see if maybe the charging port got wet. i ended up leaving it there for about an hour or 2 and then i went to plug it in and it started charging! so somehow my phone got wet without me even knowing! but its fixed now!

i think it is super scary to know that my phone could explode at any time and is poor engineering and technology on samsung's part. they are probably using cheaper parts to make the phone which is probably making the phones short out and blow up.

8 years ago

Are you sure you want to delete this post?

Lynne

Lynne

Oh I wouldn't feel comfortable knowing I had a Samsung S7 which has exploded before! I would probably contact Samsung and go crazy LOL.

I agree with you that my charger port also appears to be messed up, or maybe it is the charger, who know but for a nearly new phone and charger I am not impressed.

You are probably right, it is probably a case of parts becoming cheaper and less quality plus companies cutting down on the time and cost of testing products before they are sent out.

8 years ago

Are you sure you want to delete this post?

ermini2

ermini2

yeaa, you have to cut costs somewhere, and what a perfect way to cut costs where it wont be as noticable to the eye, by buying and using cheaper, less quality parts. because i mean who really tears their new phone apart to make sure all the parts on the inside are genuine and good quality....i dont know about you but not me!

8 years ago

Are you sure you want to delete this post?

galegatling

galegatling

I am a samsung fan ever since and I haven't really had any exploding samsung phones since before. Well, I had batteries getting fat but that's because of me being stupid enough to over charge, or use while charging them. But from the samsung phone's stock hardware? Nah, never had any problem. Probably because I have my own way of avoiding it. It may sound selfish to others or what, but whenever there is a new phone released specially from my favorite brands, I wouldn't buy them in rush specially if I have the money and wanting to get a new phone. What I do is, I would wait for a couple of weeks or even months, and see how the new release of batches goes. By then, if nothing serious occurs, that's the time that I would buy. ;)

7 years ago

Are you sure you want to delete this post?

lerryrian

lerryrian

Samsung is a good brand they have a good camera in smartphone and a battery life.But the problem is their memory if you buy a smartphone with a small amount of memory you will encounter a problem in storage.They have so many stock apps that not so much usefull and they eat your memory.You cannot uninstall them because it is in the OS.Thats why when i buy my first samsung phone i felt disappointed because i need to buy an internal memory.To save more apps and pictures.So when i get my salary i go to the mall and buy another smartphone in the other brand.It has the same price but more much quality than samsung smartphone.

7 years ago

Are you sure you want to delete this post?

diels1001

diels1001

After so many things that happened, I learned the lesson. I guess it's unfortunate,but I would never buy it again. First, they are just after the money of the people, and by that, they loose track of presenting quality products that will benefit the people. Releasing new versions faster than blink of an eye, forcing the consumers to buy their new products without the quality. Then, their greed resulted to their failure, now that their products are showing malfunctions that can harm the consumers. I hope they get more smarter and have a better business plan. They must also aim to raise the customer's satisfaction to their products and provide more quality than just thinking of how to have more money.

7 years ago

Are you sure you want to delete this post?

jbmedalla2

jbmedalla2

I'm a huge fan of Samsung products! especially the phones! My first phone is Samsung Champ and now, it's Samsung J5. I am loyal to this product. LOL. I don't know maybe because their service center is very easy to access compared to other brands. It's just depends on who will use the products. It doesn't matter what brand you will use as long as you will handle it with care, it will last long.

7 years ago

Are you sure you want to delete this post?

Carmilina

Carmilina

Yes! Sometimes it really depends how the user takes care of their gadget. They should handle it with care and make sure they will not overuse it or else something bad will really happen.

7 years ago

Are you sure you want to delete this post?

Barida

Barida

I know that fear might contribute to how we react to things, people and events considering past history of how those people behaved, how those events turned out as well as others negativity that might bring those fears. that being said, I still think that it is not right to have that fear about using Samsung products because of an event that happened to one of two users of their products. I still don't know but think of if you're the owner of Samsung company and people tend to have negative reactions to your products as a result of a failure of one of your product out of millions that were sent into the market.

No phone manufacturing company is perfect and no one can vow to have a device that lasts forever since it can still develop one issue or another along the line. So, I think all we have to do is to encourage the company to sort out any issue that comes with their products such as the explosion of the Samsung note 7 some time ago.

I think the Samsung Galaxy Note 8 is on the market now which means they have that confidence that such issues won't arose with the latest version of the product.

7 years ago

Are you sure you want to delete this post?

vinaya

vinaya

Even though some Samsung products frightened the customers, I have nothing to say against Samsung. I am using a Samsung phone and when I am buying next phone, it will also be a samsung phone. The only brand that can be compared to iPhone is samsung. Yes, there are problems in some Samsung products, one of the common problems I have discovered is the battery back up. The battery drains pretty fast. However, I believe Samsung is a reliable brand.

7 years ago

Are you sure you want to delete this post?

dzannerz

dzannerz

As for me yes, why not?? I mean there are other brands that did the same mistake to like that note 7 burned. Sometimes, the problem is not in the manufacturer because sometimes the fault is in the users because as you can see everytime you have a smart phone or other samsung products, they have the manuals which will guide you for safety use of your phone. But sometimes we the users will not giving time to read it before we use it thats why we are prone to that kind of accidents.So for me if I would be given chance to choose, I definitely but samsung products.

7 years ago

Are you sure you want to delete this post?

tophew

tophew

For me i will buy again Samsung smartphones i think its just a minor problem or a mistaken manufacturing error that the battery will explode. overall Samsung has done great job making there smartphones lots of functionality great specs in both hardware and software.

7 years ago

Are you sure you want to delete this post?

gelotologist

gelotologist

For me i would still buy products from Samsung again.But it really depends on the product you used what i mostly buy at the Samsung store is the tablet I'm a huge fan of their tablets, I don't know why but i just love how big they're for me. I can do all stuff with their tablet and i can finish all the work i need to do on their tablet.

7 years ago

Are you sure you want to delete this post?

Judas2018

Judas2018

I haven't bought many Samsung products myself. A relative of mine has an old Samsung mp 3 player. A small usb stick one. The electronics brands I usually stick to are COBY, SONY, TOSHIBA and DELL. These exploding phones won't scare me away from shopping Samsung in the future though. Just because their phone batteries seem to have an issue, doesn't mean their televisions, dvd players or digital cameras do.

7 years ago

Are you sure you want to delete this post?

overcast

overcast

I have seen that the Samsung products have the quality control issues. And that is why the phones are burning and exploding. So that being said, it'd be reasonable to say that such products may not be always that bad. And we have to use alternative products for the phone. And so the thing is that phone in future may have better quality. They have to work very hard with the battery in that case too.

I think samsung products are not that bad on appliance side. TV and other kitche appliances are good. So I'd buy them on that basis as well.

7 years ago

Are you sure you want to delete this post?

narutos3nn1n

narutos3nn1n

Definitely that brand has really the highest price on the market and probably has the most numbers of smart phones or tablets sold worldwide. I too has a Galaxy Note 4 bought 3 years ago just a week before Note 5 was released on our country. It didn't matter to me because I just need to have my very first smart phone that I truly bought from my own savings out of my pocket. So I'm quite proud of having one bought on the grey market. It has no NTC Seal and has just a shop warranty although I haven't had any notables troubles experienced from it to have it seen on the gadget store where I bought it. The sad thing though I'm thinking of replacing it now with another brand that has a better and a longer usage time because I've seen quite a lot of feedback regarding the battery life of Samsung phones.

7 years ago

Are you sure you want to delete this post?

Juliemonkey

Juliemonkey

For me, I don't think so because I've been using Samsung for years now and aside from the battery getting fat, it also overheats when I'm playing. And it becomes slower and always hangs whenever I watch a movie or video.

7 years ago

Are you sure you want to delete this post?

overcast

overcast

This year however things are changed for the samsung. You can see that they are selling more products. So just in few months of difference. Things have changed for sure. I have learned how to handle some of the such product updates in due time. I guess we have to learn to make those changes on slow basis.

7 years ago

Are you sure you want to delete this post?

augusta

augusta

I'm not really a fan of Samsung products but my hubby is.He has been patronizing them for ages now.I think people love things differently, what you might vow never to buy is what the other person might be doing to buy, so I think if it was a brand I love,I will still go for it against all odds but it has never been my favorite brand.

7 years ago

Are you sure you want to delete this post?

mildredtabitha

mildredtabitha

I have always thought so highly of Samsung. I like the brand but I have never purchased their smartphones. I feel it is better not to buy them because of the many bad reviews . It is better to focus on other brands for now.

7 years ago

Are you sure you want to delete this post?

Blank629

Blank629

Yes! I will buy again samsung products despite of the accidents happened before. All of us commit mistakes. And also samsung serves us for a very long time with awesome gadgets and technologies. Even though I experience malfunctions or hear some bad news about samsung, I am a certified fan of it. I know samsung will find a way to fix the problem. I will not turning back samsung.

7 years ago

Are you sure you want to delete this post?

Pixie06

Pixie06

I have always been purchasing Samsung products and I never had any problems with any of the phones or tablet that I bought. Moreover, my microwave and TV are from Samsung too. In my country, Samsung is considered to be one among the best brands. Moreover, there are different types of Samsung phones available and you can purchase one in accordance with your preferences and budget.

7 years ago

Are you sure you want to delete this post?

ballyhara

ballyhara

My experience with Samsung items have been really good. I've tried cellphones, audio items, tablets, and they work just great. Never had the terrible experience to deal with an exploding one, and I pray I never will either. What I tend to notice, is that Samsung items have battery issues, they require a lot of power, batteries last very few, and usually you will run out of battery in the middle of the day. Also, charges are super weak, can't resist a trip in a baggage, cables rip apart, easier than another brands.

7 years ago

Are you sure you want to delete this post?